Fotb24 Terms & Conditions — Know Before You Play

1General Terms & Eligibility

Fotb24 is an internationally licensed online gaming platform. These terms apply to both the fotb24.org website and the mobile application. You must confirm the following before using fotb24:

• You are at least 18 years of age.
• Online gaming is not legally prohibited in your country of residence.
• You are playing in your own name and with your own funds.
• You have never been permanently banned from fotb24.
• You agree to comply with all provisions of these Terms & Conditions.

Fotb24 reserves the right to refuse service to any individual without stating a reason. We apply our Terms & Conditions with full transparency and do not engage in any form of discriminatory treatment.

2Account Registration & Verification

To open an account on fotb24, you must register with accurate and complete information. Only one account per person is permitted.

• The name, date of birth, and contact details provided at registration must be accurate and truthful.
• Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited.
• Fotb24 may request a national ID card, passport, or other documents for identity verification at any time.
• Withdrawals may be put on hold until the verification process is complete.
• Sharing account login credentials with third parties is prohibited.

If your account password is lost or you suspect unauthorised access, contact fotb24 Support immediately. fotb24 will not be held liable for any losses resulting from a security breach.

3Deposit, Withdrawal & Payment Policy

The following terms apply to all financial transactions on fotb24. We handle all payments with full transparency.

Deposit Terms:

• The minimum deposit amount is BDT 200 (two hundred taka).
• Deposits can be made via bKash, Nagad, Rocket, or bank transfer.
• Deposits must come from the account holder's own personal account.
• Third-party deposits are strictly prohibited.

Withdrawal Terms:

• The minimum withdrawal amount is BDT 500 (five hundred taka).
• Withdrawals can only be made using the same method used for the original deposit.
• Payments are usually processed within 24 hours.
• Withdrawals may be held if KYC verification has not been completed.
• Withdrawals may be restricted until bonus wagering requirements are met.

4Bonus & Promotion Terms

Fotb24's bonuses and promotions are designed to make your experience more enjoyable. However, each bonus comes with specific terms and conditions that must be followed.

• The welcome bonus applies to the first deposit only and can be claimed once per account.
• Bonus funds cannot be withdrawn directly; the specified wagering requirements must be completed first.
• Wagering requirements are typically 20 to 40 times the bonus amount.
• Bonus claims are generally valid for 7 to 30 days. Bonuses will be forfeited once the claim period expires.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• Fotb24 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Accounts found to be abusing bonuses or exploiting system loopholes will be terminated.

5Betting & Gaming Rules

Fotb24 offers a wide range of gaming options including Sports Betting, slots, bingo, and live games. While each game category has its own specific terms, certain general rules apply to all.

• Once a bet is confirmed, it cannot be cancelled or changed.
• If a bet is voided due to a technical error, the original stake will be refunded.
• Live match results in Sports Betting are verified through official sources.
• If a match is cancelled or postponed, bet outcomes will be settled according to fotb24's specific rules.
• Slots and other games use RNG (Random Number Generator) technology.
• Maximum bet limits vary by game; specific limits are listed on each game page.

6Prohibited Activities

The following activities are strictly prohibited in order to maintain a fair and safe environment on the fotb24 platform:

• Using fotb24 for money laundering or any other illegal financial activity.
• Using bots, automated software, or scripts to play games.
• Creating multiple accounts to take advantage of bonuses.
• Attempting to breach or circumvent the platform's security systems.
• Engaging in fraudulent behaviour towards other users.
• Disrespectful or threatening behaviour towards fotb24 staff.
• Registering with a false identity or using another person's information.
• Attempting to commit fraud through credit card chargebacks.

7Privacy & Data Protection

Fotb24 treats the privacy of users' personal information with the utmost importance. Under our Privacy Policy:

• Your personal information will never be sold to third parties.
• Your information is used solely for service delivery, verification, and legal compliance.
• All data is protected with SSL encryption.
• You may request to view or delete your personal information.

For more details, visit our Privacy Policy Read the page.

8Account Closure & Suspension

Fotb24 may suspend or permanently close an account under the following circumstances:

• Violation of the Terms & Conditions.
• Providing false or misleading information.
• Evidence of suspicious or fraudulent activity is found.
• When required by legal order or at the request of a regulatory authority.
• The user has personally requested self-exclusion or account closure.

9Dispute Resolution

For any complaints or disputes, fotb24 follows the process outlined below:

• Start by reporting your issue through the support chat. Most issues are resolved within 24 hours.
• If the support team is unable to resolve an issue, it will be escalated to senior management.
• In disputes relating to game outcomes, fotb24's server logs will be considered the final and definitive evidence.
• In the event of a financial dispute, transaction records will be reviewed.
• If both parties cannot reach an agreement, the matter will be referred to a neutral third party for mediation.

10Responsible Gaming

Fotb24 is firmly committed to responsible gaming. We want you to play safely and enjoy the experience. The tools below can help you stay in control of your gaming:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to stay in control.
• Session Limits: Set a limit on how long you play in a single session.
• Cooling-Off Period: Take a break ranging from 24 hours to 6 weeks.
• Self-Exclusion: Temporarily or permanently close your account.
• Reality Check: Periodically review your play time and spending.

To learn more about Responsible Gaming, visit our Responsible Gaming Visit the page.

11Changes to Terms & Conditions

Fotb24 reserves the right to update or amend these Terms & Conditions at any time. In the event of changes:

• Users will be notified of significant changes via email or platform notification.
• The effective date of any updated terms will be clearly stated.
• Continued use of fotb24 after any changes take effect will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account and withdraw your balance.

12Contact

If you have any questions about the Terms & Conditions or need assistance, please contact the fotb24 support team:

• Live Chat: Available 24/7 (bottom-right corner of the platform)
• Email: [email protected]
• Response time: typically within 24 hours